Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Garage Doors

AAA Garage Door Services LLC

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromlauryn c

    Date: 07/03/2025

    1 star

    lauryn c

    Date: 07/03/2025

    The owner does not know how to take criticism of their technician just because I was honest about my experiences during my service call. Due to this experience, which is my only negative thumbtack review, I recommend not utilizing this company. Feel free to read below for the text the owner sent me and the *************** This is the first time I have had such an unprofessional company that I am literally cross-posting The owner reached out to me stating that You never plan to remove that review lets be honest I tried to reach out to you. You block my messages and calls. Thank you for your not honest review. It doesnt reflect any of our services.All you did was harm own business was trying to raise a family and kids We never even serviced you we spend our time effort and money to get your information to be there on site to do inspection and give you a full detailed price for this old project What you did is wrong and thats what I really think but I will leave you alone now. Have a wonderful weekend. Enjoy your 4th July.. See below for thumbtack review: The technician I had made me decide to go with another company. The technician spilled a ton of information, which is completely fine; however, when the technician reacts poorly to me asking questions.thats another story. He stated my system required a whole new conversion since a part from my manufacturer would take weeks from *****. I told him we are not in a rush and can order the part and wait. He proceeded to make it clear that I had to convert ($900). Extremely unprofessional. UPDATED: The owner tried to resolve this issue and compensate me for the experience. however, the technician reached out to me personally stating my review is unhelpful, not accurate, and unfair due to this review being about the technician, it will stand.

    AAA Garage Door Services LLC

    Date: 07/16/2025

    I never serviced this customee. We are not operating at this location.

    they mixed us with a different vendor.

    hope you all know that and have a solution for that review

  • Review fromJustin W

    Date: 05/21/2024

    5 stars
    We had an old tilt-up door that was heavy, and required manual open/lock. We chose AAA garage door since the whole team (Dor, and *****) was responsive, organized, and not-pushy. We went with an insulated overhead sectional door with windows, belt drive, and battery backup.***** was insanely quick with the installation, he only needed 2 hrs for the entire job of removing the old door and installing the new door.There was a mix up in ordering and after installation we realized I didnt get the windows I had previously asked for, but *** came back the same day and replaced the section. The curb appeal is immensely better and I have no regrets on choosing AAA Garage Door.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.