We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Veterinarian

Renton West Veterinary Hospital

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Veterinarian.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Nikki H

    Date: 08/09/2022

    From my first experience with Renton Veterinary clinic, it was bad. When I first called in with a concern about my pet, I was rewarded with a rude receptionist that clearly, did not care about the well-being of their patients. They made me wait over 2 weeks to get my pet into see them. I eventually went to a ****** care clinic to find out what was going on. Found out it was a tooth issue. I then went o Renton vet and had an exam. They confirmed and said lets get him scheduled for a tooth extraction. They were a month out. I was very concerned about my pet because he was having a hard time eating. I was then given pain meds to he could eat without pain. It wasn't working. My pet was still declining in health. I had frequent phone calls and texts with the vet concerned about my pet because he was losing weight rapidly and then completely stopped eating. I had also brought my pet in for many appointments with the vet at this point. They kept putting me off and shoving meds at me. About 5 days after my pet stopped eating completely, I was very distraught and kept asking for help. I was told they guessed I needed to start force feeding him. I brought him in to get his antibiotic shot and they weighed him and realized he had lost more weight. Again, they did nothing and said if he is still not doing well in a couple of days, maybe we should bring him in for another exam. The next day I was able to get him into a different vet for the tooth extraction. After and exam, blood work and an x-ray, we found out that my pet had fluid around his heart and lungs as well as a heart murmur that was confirmed as HCM. There was no cure we could do to help him and the next day we had to put him down. Renton Vet should have listened to me found this out for themselves. They neglected to listen to me and ran on autopilot when taking care of my animal. I will not be returning to Renton Vet and I would suggest finding another vet if you want good care for your animals.

Renton West Veterinary Hospital is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.