Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

Moosoo Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1/5 stars

Average of 13 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJulie F

    Date: 10/20/2022

    1 star
    DO NOT BUY FROM THIS COMPANY!! I purchased a gift off of a wedding registry. After two uses of the air fryer, it started smoking, While it was later than store's warranty, this manufacturer should still cover and reimburse me under the one year warranty that they offer. They are refusing and only offering half. After reading the reviews on here, I see they only sell JUNK!!!!
  • Review fromMargaret C.

    Date: 09/26/2022

    1 star
    I placed an order on 9/2/22 for a wedding shower gift, paid the extra postage for quick arrival. Never received it, its 9/26 and I still havent received it! Cannot contact by phone and email are very vague. This companys customer service is the absolute worse, no one cares! After reading these reviews the products arent any good either! Today the email said I dont know my correct address! Save time and money go elsewhere.
  • Review fromJesika S

    Date: 09/02/2022

    1 star
    I've been trying to get ahold of someone since January. I talked to someone named *** and she promised me my part (under warranty) will be shipped and then it's not. I have been so patient and kind but it's been 9 months now! There's basically no customer service and that speaks volumes for the company and it's values. I can't ever recommend this company or any of the products again... This has been horrendous and honestly they shouldn't be allowed to sell to the US market if they can't figure out customer service and logistics.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.