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Business Profile

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Marchex Inc

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Marchex Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Marchex Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Marchex Inc

      520 Pike St # 2000 Seattle, WA 98101-2319

    • 1-800-FREE411

      40 S 3rd Street (NOT A PHYSICAL LOCATION) Batavia, OH 45103

    Customer Review Ratings

    1.5/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromKina B

      Date: 07/15/2025

      1 star
      Vinyl, industries of ******** offer horrible customer service and they dont stand behind what they say. I had a shadowbox privacy fence installed. They sent out their contractors to do the job. They did not put any concrete around the heaviest part of my post which holds it upright.. so what happened in time was the fence began to sag all they use was some dirt they packed down in there and they obviously took the concrete that they purchased to another job site. when I contact them about it the first time they sent someone back out they pack some more dirt down in there and they left well in time. The fence begin to sag again this time they told me it will be a $250 service charge to come out and fix it. I told them had they put cement or concrete around the post in the first place they would not have to come back out again and charge me $250 to do something that they failed to do correctly. The first time they got loud be belligerent and very nasty about it. I would never use them again. I would not recommend anyone to use them if you care about the quality of the work that youre getting done around your house.
    • Review fromMarlene N

      Date: 09/12/2024

      2 stars
      ?????? cant get thru to BBB, always get the recording, and you call yourself BBB ?????????????????????????????????

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