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Business Profile

Collections Agencies

Puget Sound Collections
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Puget Sound Collections's headquarters and its corporate-owned locations. To view all corporate locations, see

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Puget Sound Collections has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 6 Customer Reviews

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    Review Details

    • Hannah H

      Date: 02/26/2025

      Hannah H

      Date: 02/26/2025

      I haven't received a bill, just a text message saying I've been sent to collections. I don't even know what it's for and your website is having a "Error establishing a database connection"

      Puget Sound Collections

      Date: 02/27/2025

      This consumer is not a customer of **********************. ********************** provides debt collection services to a variety of clients and this individual is a former customer for one of **********************'s clients. This review is in the incorrect area of the BBB website as the consumer is a debtor to one of our clients. If the consumer has questions or issues about the account that was assigned to our office by our client, we are happy to discuss at ************.

    • K. A.

      Date: 12/18/2024

      K. A.

      Date: 12/18/2024

      selling medical information to a third party is a HIPPA violation. I aske them for debt verification I never received any paperwork from them my name use fraud I come here to get help they use my name with error I want they proud I own this debt and have obligation to pay them please I wil go to court to get my name remove on this false charges

      Puget Sound Collections

      Date: 12/19/2024

      This consumer is not a customer of **********************. ********************** provides debt collection services to a variety of clients and this individual is a former customer for one of **********************'s clients. This review is in the incorrect area of the BBB website as the consumer is a debtor to one of our clients. If the consumer has questions or issues about the account that was assigned to our office by our client, we are happy to discuss at ************.

      K. A.

      Date: 12/25/2024

      I dont have anything to discuss with your company about because I dont know I have business with your company my data is exposed with my name and my health information if we cant prove me with the information I request delete my name from your company

    • Melanie A

      Date: 11/04/2024

      Melanie A

      Date: 11/04/2024

      Everyone that Ive spoken with has been very rude and condescending. I keep trying to work with them to pay off my husbands debt but they wont accept payments that I can afford. They started garnishing my husbands wages and say they wont accept anything less than $700/month! They said I would have to show proof of income and list my expenses and APPLY for a payment plan that likely wouldnt get accepted because why would they accept less? Ive never worked with a company not willing to take any payments on an account, no matter how small. Any time I speak to them I hang up crying because of how rude they are.

      Puget Sound Collections

      Date: 11/05/2024

      This consumer is not a client of PSC. PSC provides debt collection services to a variety of clients and this individual is a former customer for one of **********************'s clients. This review is in the incorrect area of the BBB website as the consumer is a debtor to one of our clients. If the consumer has questions or issues about the account that was assigned to our office by our client, we are happy to discuss at ************.

    • steve s

      Date: 06/04/2024

      steve s

      Date: 06/04/2024

      ****** called from PSC and left a threatening message about an impending lawsuit from a Chase account from (get this guys) 2006. Yes, back when chase and Washington mutual merged for those of you that hadn't been birthed at the time. I told her to have fun with that and I'll be standing by with the countersuit in hand for harassment. I love listening to them act serious and pretend like they know what they are doing. Officer ****** is in for a rude awakening. Bring it, ******! I'll gladly take your money honey.

      Puget Sound Collections

      Date: 06/05/2024

      This consumer is not a client of PSC. PSC provides debt collection services to a variety of clients.  Our clients do not include Chase, Washington Mutual nor do we have a employee by the name of ******.  It appears this consumer has a complaint about a different collection agency or someone pursuing her for accounts which ********************** does not service.  We have no record of this consumer.  Further, this review is in the incorrect area of the BBB website as this individual is not a client of PSC. If the consumer has questions or issues we are happy to discuss at ************, but have no records of any parties involved.

    • Teara F

      Date: 01/25/2024

      Teara F

      Date: 01/25/2024

      The business fails to provide customer service in a satisfactory manner, and was quite rude. Not only was the person failing to understand the inquiry, when asked a question, they accused me of arguing (which I was not) then proceeded to hang up on me. When I called back, the operator hung up on me. Repeatedly.

      Puget Sound Collections

      Date: 01/26/2024

      This consumer is not a client of PSC. PSC provides debt collection services to a variety of clients and this individual is a former customer for one of **********************'s clients. This review is in the incorrect area of the BBB website as the consumer is a debtor to one of our clients. If the consumer has questions or issues about the account that was assigned to our office by our client, we are happy to discuss at ************.

    • Von C

      Date: 10/22/2022

      Von C

      Date: 10/22/2022

      I spoke to someone today at PSC regarding an outstanding balance that I didn't even know I had. It was from my son's urgent care charges way back in November 2019. What happened was, I have a feature on my phone where it can scan all my incoming calls and alert me of potential spam callers and PSC was flagged as Spam so when I got the call today I didn't bother to answer it. A voice message was left for me to return the call so I did. The lady that I spoke to was not very professional but rather obnoxious. I had no awareness about the hospital charges for my son and she later confirmed that the address provided by the hospital was my old house which I had sold back in 2013. Why in the heck would I give the hospital my address from 2013 when the year at the time was 2019. My insurance card along with my current driver's license was provided to the intake team at the hospital for billing. Their was no compassion or understanding to the matter from this collection representative. It's like she's there to collect a paycheck and doesn't care about the people on the other line. I was referred to PSC because someone had failed to do their ******* job at the hospital and didn't put in the right address so now I'm being royally punished financially. I'm not looking forward to working with PCS At all given the conversation I had today. Rude and ruthless! I wasn't even given an offer or opportunity to see how they could help fix this mistake since I was referred to them in error.

      Puget Sound Collections

      Date: 10/24/2022

      This consumer is not a client of PSC. PSC provides debt collection services to a variety of clients and this individual is a former customer for one of **********************'s clients. This review is in the incorrect area of the BBB website as the consumer is a debtor to one of our clients. If the consumer has questions or issues about the account that was assigned to our office by our client, we are happy to discuss at ************.

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