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Business Profile

Dermatologist

Advanced Dermatology and Laser Institute of Seattle, PLLC
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kathya D

    Date: 11/13/2024

    I am extremely disappointed with the lack of competence and professionalism at this dermatology practice. I spent an entire day getting labs done as part of the preparation to start ********, which requires a strict 30-day testing window. However, due to the office's negligence in submitting a necessary lab on time, my test results were invalidated, and now I have to wait another month to restart the entire process. Whats even more frustrating is that no one at the office bothered to inform me about their error. Instead, I only found out after calling them myself, only to learn they had realized and made the mistake the day prior.Additionally, this practice is clearly focused on upselling the products they carry. Dr. ****** prescribed a medication as an interim treatment before ********, which my insurance doesn't cover, leaving me with a $150 out-of-pocket expense. HOWEVER, IF DR. ****** PRESCRIBES OUT-OF-POCKET PRODUCTS LIKE RETIVANCE, WHICH ARE PRICEY AND NOT COVERED BY INSURANCE, MAKE SURE TO GET THEM FROM DERMSTORE ONLINE INSTEAD; THEY HAVE QUICK, FREE SHIPPING AND MUCH BETTER PRICES. If theyre going to recommend expensive treatments like Retivance, the least they could do is provide a thorough explanation of the costs as well as alternatives, which he did not.This practice wasted my time, money, and trust, and I cannot, in good faith, recommend them to anyone. I wont be returning

Advanced Dermatology and Laser Institute of Seattle, PLLC is BBB Accredited.

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