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Business Profile

Economic Research and Analysis

Panel App

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Economic Research and Analysis.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/22/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Now I have been a member of "PANEL POLLS" TOUCHTONE SURVEYS for several years now, including the merger from the previous survey panel. After all these years now all of a sudden my account has been flagged for inappropriate activity or whatever nonsense to keep the reward points to themselves! My children and I hardly qualify for any activities and when we do qualify we give our best answers to the best of our abilities, no incomplete, or foolish answers! This company is a shear crock and needs to be held accountable for its deceitful practices. Its one thing to be part of a panel for several years going no where points wise, but to make up malicious allegations to keep the rewards from building up and paying up is a whole nother affair!!!!!??

  • Initial Complaint

    Date:11/07/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been doing surveys for Panel app for a while . I was waiting to cash in my points for Christmas but about 3 weeks ago I was unable to log in to my account . I tried everything as far as settings , changing password etc . Nothing works . I have sent numerous emails with no response and there isnt a way to call them . They owe me over $50. Im very disappointed!!

Panel App is NOT a BBB Accredited Business.

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