We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Fence Contractors

Alpine Fence Company
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • penelope e

    Date: 12/02/2022

    This was a very bad experience for me. Even though Alpine had the highest bid to fix my leaning fence panels, I chose them because based on ************************* information about how they would repair it with their pole in post technique and most of the reviews I have read, I believed that they would do the best job. The first day **** and another repairman came out they only worked for 1 1/2 hours, including break. **** said that he was sorry that he broke a post and that he did not have the proper equipment to do the repair. The fence is very near to a very large evergreen that should have been obvious that there might be roots involved. Apparently one was a problem. I wish I could include pictures in this review but I will do so in other venues. Seven days later they came back. They dug a long trench, attempted to straighten the leaning panels, and then attached 3 new posts to the out side of the existing posts. I do not see that the post/pole technique was used. Instead, they attached the new posts to the existing posts at various heights, but, most importantly, they cut huge notches in the new posts that, in my view completely undermines their purpose. One was notched to a depth of about 25% after the removal of 75%. The other two were notched significantly as well. The new posts do not come to the top of the old posts and are at various heights which looks terrible. The panels are not in a straight line as was intended but are more bent looking. Again, I wish I could show the pictures. I had an eye injury and it was raining so I could not see the just how bad the outcome was. I gave **** a check for the full amount of the contract and then tipped him and his coworker, as I normally do. When I was able to see the area, I was devastated. The fence looked ugly, I have no confidence that it will hold, they left a large unfilled trench that exposed the tree roots. I am a senior and while it was difficult for me I was able to fill it with bagged soil.

Alpine Fence Company is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.