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Business Profile

House Cleaning

Seattle Green Cleaner LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in House Cleaning.

About

About This Business

Seattle Green Cleaner LLC offers environmentally responsible house cleaning.

Products and Services

Cleaning

Years in Business: 17

Business Details

BBB File Opened:
3/23/2010
Business Started:
11/7/2007
Business Started Locally:
3/1/2008
Business Incorporated:
4/23/2009
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Seattle Green Cleaner
Business Management:
Ms. Jennifer Troyer, Owner

Additional Contact Information

Principal Contacts
Ms. Jennifer Troyer, Owner
Customer Contacts
Ms. Jennifer Troyer, Owner
Fax numbers
Primary Fax: (206) 299-3689

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods

Payment for Services:  Payment is due by the end of the business day (5:00 pm PST) on the day our services are delivered. We accept credit card payments only for the initial cleaning and either credit card payments or EFT payments for regularly scheduled recurring service. We do not charge a fee for using credit cards.

Credit Cards: We accept Visa, MasterCard and Discover (credit or debit) for full payment on cleaning day.

We require a signed Credit Card Authorization Form for PCI Compliance when scheduling a cleaning appointment. This form is sent separately through AdobeSign.

Regularly scheduled, recurring service appointments are set up with recurring credit card payments or recurring EFT payments on their scheduled cleaning days and the automatic charge goes through in the early morning.

A $10.00 per day late payment fee will be applied when payment is not received during business hours on cleaning day.

It is the customer’s responsibility to inform us of updated credit card information at least two business days prior to their scheduled service appointment.

Refund and Exchange Policy

Your complete satisfaction is our #1 goal! We have a 100% customer satisfaction guarantee: If there is anything you are not completely happy with, please let us know the same day cleaning was provided and we’ll come back to fix it. We want you to be a very happy customer!

Our Satisfaction Guarantee does not apply under certain circumstances:
- To homes in "Condition 5"
- When we use a customer's cleaning products, supplies or vacuum cleaner by request of the customer
- When the customer does not allow us enough time to thoroughly clean to our standards.

Refunds:  If you are not happy, please let us know the same day cleaning was provided and we will come back and re-clean any areas free of charge according to our 100% Customer Satisfaction Guarantee. We do not offer refunds.

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