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Business Profile

Internet Services

PeopleSearch.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

Customer Complaints Summary

  • 12 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/25/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    peoplesearch.com tried to bill my focus card. I do not recall purchasing or requesting their services. My email was not used for this. I do not know what email was used to sign up, but it wasn't me and yet my card number was used for this. I called them and they refused to transfer me to a supervisor or even cancel the subscription/service agreement due to the fact that I could not provide them with the accurate email account used to sign up.

  • Initial Complaint

    Date:09/19/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    IVE BEEN RECEIVING NUMEROUS INCOMING CALLS AND THAT ONLY HAPPENS WHEN SOMEONE RELEASES MY PERSONAL INFORMATION. IM A STROKE SURVIVOR AND I GOOGLED MY NAME AND SAW THAT COMPANY HAS RELEASED LOTS OF MY PERSONAL INFORMATION WITHOUT MY PERMISSION AND SELLING IT ON THE INTERNET. I RECEIVES 20 TO 30 CALLS A DAY WHICH PROMPTS ME TO TURN MY PHONE OFF AND I MISS IMPORTANT CALLS BECAUSE OF IT. THIS IS RIDICULOUS THAT THEY SELL OUR INFORMATION ONLINE TO SCAMMERS THEN WE HAVE TO PAY SOMEONE TO PROTECT OUR IDENTITY BECAUSE OF IT.

  • Initial Complaint

    Date:05/16/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was charged $29.16 the service was for the people search website I only wanted the 1.00 free trial not the entire service because Im not even using this service anymore I just needed it one time, I really just want my money back and for the service to be canceled once and for all thank you for your understanding.

  • Initial Complaint

    Date:10/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I noticed charges occurring in my bank account for a peoplesearch123 for $39.97. I had no idea what it was, have never created an account with them or heard of them. I had to look up what it was. Then realized this has happened to other people. I reported it as fraud to my bank account and cancelled my debit card. Now I have another $39.97 charge! Im so confused. Ive been calling their so-called customer service number ************ and they are foreign rude women who demand your name and card info and if you dont give it to them they hang up on you. Now they do not answer my number after calling repeatedly. It is a complete scam company. Police need to be involved they are cyber-robbing people.

  • Initial Complaint

    Date:09/12/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    People search.com has my personal information on the Internet without my consent

  • Initial Complaint

    Date:07/20/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Problem removing my information from PeopleSearch.com.

    Business Response

    Date: 07/20/2023

    Hello,

    Our website is not affiliated with Peoplesearch.com. Our website is searchpeoplefree.com.

    Best Regards,
    SearchPeopleFree Customer Support

    NOTE:  SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:07/20/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am seeking to have my telephone number removed from internet search with People Search. I have contacted the organization several times to no avail. Also contacted ****** on numerous occasions to have my personal phone number removed from the internet. My family is being harassed by an unknown person ************* who initially stated he had mistakenly called our phone number. And this unknown person continues to call and make harassment/threatening/intimidating calls. The caller has stated finding our home through internet search and says he will be coming to our home to die. Please help with this situation.

    Business Response

    Date: 07/19/2023

    Hello,

    We are not affiliated with PeopleSearch. Our website is Searchpeoplefree.com.


    Best Regards,
    SearchPeopleFree Customer Support

    NOTE:  SearchPeopleFree is dedicated to helping you find people and learn more about them in a safe and responsible manner. SearchPeopleFree is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:06/23/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    After canceling the trial on the first day because they lied about having results they didn't for a search, I have canceled, or attempted to (I filled out the form and submitted it) at least 4 times. Yet they continue to try to charge me $39 and have recently started trying to charge me $2 to see if they can push the larger charge through next. It got to the point I couldn't even keep money in my account. Also, I can't get any response from customer service.

  • Initial Complaint

    Date:02/17/2023

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Peoplesearch.com just took 39.95 dollars off my cash app. My son just sent me 50 to help me pay one of my bills because I’m on disability. Now I can’t pay my bill and I did not authorize them to take anything!!! I don’t know what I’m going to do now! I’m so upset!!!

  • Initial Complaint

    Date:11/22/2022

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I opened up an account here because the price stated it was $1.00. Then I realized I was charged another $1.50. (To be honest I only opened this up because it was part of a list of things I had to do to win a big gift card). Days later I see a $39.97 charge that I NEVER agreed to, NEVER saw it on the signup screen either. I call the company to cancel and they had horrible service. The person on the other line had to call me back AND still no service I couldn’t make out what she was even saying. I ended up sending an email because I am absolutely frustrated at this point.

PeopleSearch.com is NOT a BBB Accredited Business.

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