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Business Profile

Loan Broker

Newfield Lending Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Loan Broker.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/01/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received an email on April 2nd from *************************** with Newfield Lending Group stating that I was approved for a loan for $5000. But the lender wanted 3 months payment upfront for a total of ******. I told ******* that I got paid that following Friday and would make the payment. I made the payment of $****** and the loan was supposed to be released to me that evening but ******* said the lender wanted another 3 months of payments before they would release the loan because my credit was bad. He promised the loan would be released 2 hours after I made the second payment of $******. I called him to tell him I never received the loan and he said the lender wanted $1000 insurance payment before they would release it. I told him that I wasn't giving him anymore money that I wanted a refund. He said he that on April 15th that he would make the $1000 insurance payment out of their ***** cash fund. Then he calls me on the 15th and says the lender said the insurance payment had to come from me. I told him to just refund my $1,277.76. He said he started the refund but it would take up to 19 days but that he got mine to be refunded by the 30th of April. April 30th has came and gone and no refund. No one is answering the phone and my emails are failing to go through and the website is down. They basically stole my entire paycheck. I am absolutely furious and he caused me a lot more money in the long run because every dime of my check goes to bills and missing the $1277.76 cost me late fees.

  • Initial Complaint

    Date:03/30/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company wanted a $580 payment to secure a $5000 loan. They then wanted another $580 payment and assured me that would be the final payment. I was told the funds would be released yesterday. The funds had not been deposited when I looked this morning. I called to let them know and got no answer. I emailed the company and they called back to let me know the insurance company of the lender would not cover the loan and wanted ANOTHER payment. I told them I would like a refund for the amount paid. I was told the refund will take ***** days. Im fairly confident I will not be seeing a refund at all. This company scammed me out of $1160. I recommend you do not try to get a loan from this company because you will more than likely be scammed as I was.

Newfield Lending Group is NOT a BBB Accredited Business.

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