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Business Profile

Outdoor Furniture

Cascade Designs, Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Hamid E.

    Date: 01/13/2025

    On Sep 6th 2023, I purchased from ****** a MSR Hubba Hubba 2-Person Lightweight Backpacking Tent and its original Footprint for a total of $413 and $42, respectively. The ***************, the owner and manufacturer of the MSR products claimed to offer a 3-year warranty on their products, however their warranty service seems to be fake and deceiving. I made a warranty claim twice on the same issue over the past three months while sending the pictures of the damaged area. No feedback as yet! No response to phone calls! I wanted this information about their fraudulent business practices and false marketing promises be available to potential consumers of their products. They dont stand behind their products quality.I used the above products only once for a 3-night light backpacking trip in late spring 2023. The footprint didn't withstand the weight of two persons each around 170 lb. It was ripped in many spots, the same issue happened to the tent.

Cascade Designs, Inc. is NOT a BBB Accredited Business.

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