Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Property Management

Property Concepts Inc

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromShelli A

    Date: 12/03/2024

    1 star
    Just acquired a condo in a complex they manage and I am appalled at the lack of customer service. They dont return call or emails at all. I have had to call and call and finally got someone on the phone who was incredibly rude. I also feel their whole operation is antiquated and gives off a shady vibe. The billing / payment process is something out of the 90s. You have to pay an additional fee to set up auto pay with a credit card which is ridiculous but probably just as well because I dont think I would trust them with my credit card number. And boy do they love paper! The massive amount of paper they send out on a monthly basis is insane. I imagine a significant amount of *** **** goes to the ***** of paper and postage they go through. If they digitized their operation they could save a forest. Bottom line is, something isnt right about this company and I think they need to be looked into.
  • Review fromBw S

    Date: 07/27/2023

    1 star
    HOMEOWNERS SHOULD NOT BE IGNORED BY PROPERTY MANAGEMENT COMPANIES. CONTACT ATTEMPTS FOR VARIOUS HOUSE RULE VIOLATIONS ARE UNANSWERED BY STAFF. *************** PAY FOR THIS SUPPORT AND STAFF SHOULD BE FREE FROM BIAS. WOULD NOT RECOMMEND THIS BUSINESS.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.