Complaints
This profile includes complaints for QuoteWizard.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 135 total complaints in the last 3 years.
- 45 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:05/25/2022
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
QuoteWizard Insurance Services, LLC (QIS) is mailing me unsolicited mail via **** and I do not want to receive mail from them.
Business Response
Date: 06/02/2022
QuoteWizard.com LLC by LendingTree apologizes for any inconvenience our services have caused. QuoteWizard is a leading insurance comparison shopping and research tool that enables consumers to compare agent and carrier quotes locally and nationally to get the best, most affordable coverage. We do not provide insurance quotes, and we do not contact consumers for this purpose.
However, QuoteWizard has added the consumers information to its internal Do-Not-Call and unsubscribe list and notified our referral agents to cease all contact to the consumer immediately. Do not call list will take ***** hours to process and **** business days for all emails to subside. We sincerely hope this information has resolved your concerns in this matter.?Customer Answer
Date: 06/02/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************Initial Complaint
Date:05/18/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Got my information probably from transunion, and I've been getting calls nonstop for quotes that I don't need. Calling every company they contacted on my behalf has been a real pain to get the calls to stop. And half the time I cannot get them to stop. They should not be allowed to harass people for services they never signed up for or requested.Business Response
Date: 05/25/2022
QuoteWizard.com LLC by LendingTree apologizes for any inconvenience our services have caused. QuoteWizard is a leading insurance comparison shopping and research tool that enables consumers to compare agent and carrier quotes locally and nationally to get the best, most affordable coverage. We do not provide insurance quotes, and we do not contact consumers for this purpose.
Our records indicated that on 05/18/2022 a request with the consumers contact information was submitted for home insurance quotes. When a consumer provides all their information on the request site,the following consent disclosure appears on the insurance request page explaining how the consumers information will be used prior to the submission of their information to See My Results.
By clicking the "See My Results" button above, you are providing your electronic signature in which you consent, acknowledge and agree to the following: (a) our Terms of Service and Privacy Policy, including our arbitration provision. (b)You are providing express written consent to share your information with RateMarketplace, and up to 5 ****************** or authorized third parties calling on our, or their behalf who may contact you for marketing purposes. (c)You give consent (consent not required as a condition to purchase a good/service) for them/us to contact you through automated means at the phone number(s) and at the email address you have provided (e.g. automatic telephone dialing system, text, artificial or pre-recorded messaging) via telephone,mobile device (including SMS and MMS) and/or email, even if your telephone number is currently listed on any state, federal or corporate Do Not Call registry. You may opt-out from SMS or Text messages at any time by replying STOP. Data and Msg rates may apply. As an alternative, you may contact us by email at: ********************************* You understand that you may revoke this consent at any time.
QuoteWizard by LendingTree has added the consumers information to its internal Do-Not-Call and unsubscribe list and notified our referral agents to cease all contact to the consumer immediately. Do not call list will take ***** hours to process and **** business days for all emails to subside. We sincerely hope this information has resolved your concerns in this matter.?Customer Answer
Date: 05/26/2022
Complaint: 17218645
I am rejecting this response because:
I never completed any online form. I don't know how you got my information, but I didn't complete your form. Its disgusting that you claim i did when all or my internet history only has me on your site or any site of yours after I started receiving harassing calls. Companies like yours are predatory and I do not accept your lie.Sincerely,
*************************
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