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Business Profile

Ski Equipment Manufacturers

K2 Sports, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ski Equipment Manufacturers.

Complaints

This profile includes complaints for K2 Sports, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

K2 Sports, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • K2 Sports, LLC

      4201 6th Ave S Seattle, WA 98108-1702

    • Full Tilt USA

      413 Pine St Ste 300 Seattle, WA 98101-3670

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:01/13/2025

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello,I filed a warranty claim for skis I purchased 2 years ago. The skis delaminated on the tail end of the ski and are unsafe to use. I filed a warranty claim with *****, they evaluated and reviewed all my information. The agent said he will try and do something to help only to come back and tell me even though they acknowledge the skis are delaminating and defective, they denied my warranty claim and want me to self fix with epoxy. I view this as a safety hazard and will not put myself at risk on a ski that should be better quality or risk a self fix option for something that should be covered under warranty. I asked multiple times for a supervisor but have not gotten any response.

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