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Business Profile

Furniture Stores

Fifth Avenue Furniture

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Stores.

Complaints

This profile includes complaints for Fifth Avenue Furniture's headquarters and its corporate-owned locations. To view all corporate locations, see

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Fifth Avenue Furniture has 2 locations, listed below.

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    • Fifth Avenue Furniture

      609 W Washington St Ste 18-20 Sequim, WA 98382-3291

    • Fifth Avenue Furniture

      PO Box 2590 Sequim, WA 98382-4346

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:03/12/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The man that owns this store is a racist and calls his customer F*** He sold ** a table. When went to pick up the table it was not the same and there was damage immediately called him next business day as he was closed. Next day acted concerned and and said he has no others in but will call when he gets other's in. 3 weeks later after me calling him finally the table is in. Go to pick it up and that table as well has damage done to it. I also showed him that the table is not the same table as what was on the floor on display completely different Kind of operating mechanisms. He said we can't help they changed that with the manufacturer. I said well that isn't the product you sold me as this table will not close or open with ease as the one here on the floor does nor does it seal like the floor model which is what I was under the impression I was buying. Then I showed him all the damage on the replacement table that was on it. I asked him what are you willing to do. He literally turned bat crazy and said he been doing this for ****************************************************************************** then money back for the tables but not the chairs. I said what good will that do me. He said well you used the chairs. I said because you told me to wait until the new table came I was prepared to return all the items next day. He continued to get argumentative as did **** said well take back the old one and let the credit card company settle it and started to load back up the table he began to tell me to get out of his store ... he said GET OUT OF MY STORE YOU FAG! After that yes I lost my temper and as I should not have. After putting the table in the car I came back in to get pictures of the other table and the mechanics inside to be able to produce incase asked by credit card company as to why. He than came over to the table and tried closing it up on me so I could not get a photo of the mechanics and continued to call me a f** and to leave his building. I left. But I would not support this man or this business with your money as he is racist.

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