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Business Profile

Auto Repairs

Meineke Car Care Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

This profile includes complaints for Meineke Car Care Center's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Meineke Car Care Center has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Meineke Car Care Center

      2600 NW Randall Way Ste 115 Silverdale, WA 98383-9427

    • Meineke Car Care Center

      6747 State Highway 303 NE Bremerton, WA 98311-3736

    • Meineke Car Care Center

      5309 Point Fosdick Dr NW Gig Harbor, WA 98335-1720

    • Meineke Car Care Center

      1445 Olney Ave SE Port Orchard, WA 98366-4035

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:06/13/2024

      Type:Service or Repair Issues
      Status:
      Unresolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.

       
      Complaint: 21834022

      I am rejecting this response because:

      1. No diagnosis was done. I was told the car's electrical system is dead and no obd codes can be read as the reason. This is not true, I connected my obd reader and read codes just fine.

       

      2. No diagnosis was done because the air filter cover was not taken off. This would be required to see the actual obvious problem and to do a compression test of which the shop made no record because it's fabricated. See attached.

      Absolutely no legitimate work was done and on top of that there was an attempt to fool me into paying $12000 for a replacement engine that isn't needed when all that needed to happen was a $20 hose being replaced. The shop did no work, lied repeatedly, and even tried to defraud me.

       

      I would like all of my money back.


      Sincerely,

      *****************************

      he battery was dead, it's AGM and needs a special charger, I recharged it. They disposed of my battery and sold me a new one but my battery was relatively new and did not need replacing.No legitimate work or diagnostics were done with my car, instead I was sold a battery and lied to about my engine in an attempt to get more money from me. My car needed a $20 crank case ventilation hose and nothing more. I replaced the hose myself.

      Business Response

      Date: 06/12/2024

      Sorry, this is a ********** IL location.

      Business Response

      Date: 06/14/2024

      here is the detailed activity. This shop did what they supposed to do. No foul play has been occurred. 

    Meineke Car Care Center is NOT a BBB Accredited Business.

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