Trophies
Decade AwardsAbout
Business Details
- Local BBB:
- BBB Great West + Pacific
- BBB File Opened:
- 8/27/2009
- Business Started:
- 7/1/2009
- Business Started Locally:
- 7/1/2009
- Type of Entity:
- Sole Proprietorship
- Alternate Names:
- Fiery Stock
- American Pride Awards
- Bobble Head Awards
- Make My Frame
- Spokane Trophies & Awards
- Business Management:
- Mr. Ted DeRuyter, Owner
Additional Contact Information
- Principal Contacts
- Mr. Ted DeRuyter, Owner
- Customer Contacts
- Mr. Ted DeRuyter, Owner
- Additional Phone Numbers
- Other Phone: (866) 472-0321
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
- We accept the following credit cards:
Visa, MasterCard, Discover, and American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
Please note that your credit card statement will show "Fiery Stock" as the seller. Fiery Stock is the parent company to DecadeAwards.com.
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only and made out to "Decade Awards". Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks. - Refund and Exchange Policy
- You may return non-personalized items sold by DecadeAwards.com within 30 days of delivery for a full refund. We will also pay the return shipping costs IF the return is a result of our error (you received an incorrect or defective item, etc.). Personalized items can only be returned for a product defect or incorrect personalization issue that is a result of our error. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.
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