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Business Profile

Construction

Volro Construction LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Volro Construction LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Volro Construction LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:01/25/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Good morning-Unfortunately the buyers are not interested in having Volro Construction perform any further repairs on the property at this time. One thing to note, the buyers estimate the roof repairs to be about $2,500 - $3,000. Considering that I have already paid a substantial amount of money to Volro Construction for work done on my property with the assurances that the repairs were permitted while doing so then afterwards this was proven to be false. In fact I did reimburse you for your stolen materials in the amount of $1,500. I am looking for compensation from Volro Construction, LLC in the amount of $2,500 in an effort to satisfy this matter.*****************, Owner, ********************************************************************************** is requesting $2,500 from Volro Construction, LLC to resolve this issue. Please make check payable to, *****************, LLC, P.O. Box ***** *******, ********** ***** Payment will serve to resolve this issue.Please respond to this email within two business days.Respectfully,*****************, CEO *****************, LLC P.O. Box ***** *******, ********** *****

      Customer Answer

      Date: 01/25/2024

      I have heard back from Volro Construction this morning. They are dismayed that I filed a complaint with the BBB. I expected that but explained that I am willing to take the necessary steps to quash this matter as long as I receive compensation from V.C. with regard to the $5,950 deduction from my net proceeds from the sale of my investment property located at *******************************************************************************

      I am only requesting $2,500 to make me whole and satisfied. A fraction of the $5,950 that was deducted from the sale due to their shoddy workmanship.

       

      Respectfully,

       

      ******************;

       

      Business Response

      Date: 01/26/2024

      We have been in contact with *********** regarding his issue. Although we disagree with his statements we are working on a mutual agreement to satisfy *********** and Volro Construction. By working with *********** this does not imply that we admit fault or negligence in this matter. I have sent over an agreement to *********** to review, agreeing to his payment request of $2500.

      Customer Answer

      Date: 01/27/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *****************

    Volro Construction LLC is NOT a BBB Accredited Business.

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