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Business Profile

Fence Contractors

Spokane Gutters and Fence LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/14/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *************************** and *************************** own and operate a fake business (Spokane Gutters and Fencing LLLc). Their license does not come up on department of revenue. They take payments and never complete or even start the job. They have years of fraud documentation in multiple states including *******, **********, ******** and **********.

  • Initial Complaint

    Date:03/27/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction 2/24/2024. I paid for a roof on a credit card, the amount was $7477.40. On February 29th I called and canceled the job, after finding out that the work he was going to do would not be enough to fix my roof, and the job he said he would do is actually not up to code.The owner of this business told me my money would be refunded in 7-10 business days. He did not do any work on the house. I did not receive the money, and I called repeatedly to see when it would come in. He said he was out of town, but could get me the money the next week. The last time he said he would meet me at my house between 3-4pm with a check on March 20th, but he never showed up. He stopped returning my calls, and his voicemail box was full so I could no longer leave voicemails. Every signature was done on his phone, he emailed me one invoice which I will attach.I am working with US Bank to dispute the charge, case ID# *************. The phone number that US Bank has given me to contact cardmember service representatives is **************.

Spokane Gutters and Fence LLC is NOT a BBB Accredited Business.

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