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Business Profile

Gas Station

Chevron Gas Station

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/15/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is monopolizing on the fact that they are the only station in town with e85 fuel. The national average is around **** per gallon. This station is charging **** per gallon. I understand the cost of transportation of the fuel is expensive when the business is the only one covering the costs. But they are charging a full dollar more for e85 than premium gas.

    Business Response

    Date: 12/27/2023

    Hi ******, I understand that you think that we are monopolizing E85 as we are the only ones in the market, but rest assured our margins are exactly the same as regular gas. The transportation cost is exponentially higher than regular gas, including paying for 2 drivers to drive to ******* and back. Plus we can only get half a load at once, but we still have to pay for a full load. We are passionate about the local car community and want to keep serving them with E85 and not take advantage of them. I appreciate your continued support and look forward to see you at local car events!

Chevron Gas Station is NOT a BBB Accredited Business.

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