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Business Profile

Go-Karts

DirtKart

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Go-Karts.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/31/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased prepaid races on December 3rd 2022. Dirtkart on ****** permanently closed without warning and I would really like a refund as I wont be able to use those races anymore. I cant seem to reach anyone and Im not the only person in this predicament

  • Initial Complaint

    Date:02/28/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    For my brother's birthday a reservation with an $800 deposit was scheduled for 25th Feb 2023 at ****am to ****pm. The reservation was made a mo th prior to this date. When we got to the ********* **. Location we found there to be a cease and desist order that had been posted since th 13th of Feb. 2023. No one was notified nor was our money refunded. Now we are not able to get ahold of anyone. What should we do to get our money back?

  • Initial Complaint

    Date:02/27/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased 24 races from the DirtKart. They closed the doors and will not respond to several email and phone call attempts to get a refund. The will not respond. I also had races on fill in the ********* location and they will not respond to any of my emails on that matter either.

  • Initial Complaint

    Date:02/27/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We booked DirtKart for February 25th, 2023 for a 1 hour rental for $819.00 on January 28th, 2023. We showed up for the birthday party and the doors were locked and a cease and desist order was posted and the doors were locked and no one was there. No one contacted us and there is no one answering. We drove 2 hours with 20 people for this event and are pretty bummed.

DirtKart is NOT a BBB Accredited Business.

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