We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Water Conditioning Contractor

WaterDaddy Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Water Conditioning Contractor.

Complaints

This profile includes complaints for WaterDaddy Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

WaterDaddy Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • WaterDaddy Inc

      2018 E Riverside Ave Ste 1 Spokane, WA 99202-5068

    • WaterDaddy Inc

      1028 Industry Dr Seattle, WA 98188

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/09/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In 2019, we were approached by this company with the intent to learn more about whole home water filtration. The company was very eager to sell the products to us, that they offered financing along with warranty service. We purchased a water filtration system with a water softener and reverse osmosis machine through their financing option, and were really happy with the products' performance. Fast forward a year, I tried contacting Water Daddy to have service done on our machine due to filtration issue as well as needing service based on warrant guidelines. I was unsuccessful in contacting the business due to the owner closing the doors without notice to their customers. I've contacted *****, the manufacturer of the filtration system to see how I can go about getting the product serviced, and was told that they could send someone out, but that there would be a service fee associated. There is no one within a 150 mile radius of my location, who is certified to service these machines. I've contacted local companies for service requests and have been denied several times. My understanding is the owner of the company, *********************, now owns a company in ******, ******** under the name Velocity Water Pros. Whenever I call and mention Water Daddy, the line disconnects. If I can't get my product serviced, and my warranty is voided due to not being able to get serviced, then I would like a full refund for what I had financed for this product.

    • Initial Complaint

      Date:12/13/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I've been trying to get ahold of WaterDaddy for 2 years to get service and soap and they are out of business without telling ANY customers. They breached their own contract and I want ALL of my money back!!

    • Initial Complaint

      Date:08/24/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We have previously filed two complaints against this company that is operating in ******** under a different name (claim number ******** and claim number ********). It appears that the same gentlemen (***************************** and *******************************) are now operating a water treatment softening company called "Velocity Water Pros" in ********. They (****** and **) were running the same scam in Washington before bringing the business to ******** and changing the name from WaterDaddy, *** to Velocity Water ***** ***. If you read the complaints, they are all the same. People are overcharged for a water treatment system that does not function properly and a "lifetime supply" of soaps/detergents from ******************** ****** and ** essentially ghost the customers after they take the money and consumers are left with an overpriced water treatment system that does not work and never get the soaps that were part of the purchase agreement. We have reached out to ****** and ** multiple times to no avail. Here is all of the contact info we have managed to assemble on ****** and Ed: ***************************** ************, https://www.linkedin.com/in/*********************-water-daddy-inc/; edhvolboll.com; mobile.twitter.com/hvolboll. ******************************* ************, https://www.linkedin.com/in/*******************************-a8a26b19a/We are in the process of pursuing legal action and hope that others can use this information to pursue legal action against these scammers as well.

    WaterDaddy Inc is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.