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Business Profile

General Contractor

Sunscape Property Services Llc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/21/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was hoping to rent a home from this rental company. At the time I was out of the state and traveling back to *********, where the company operates. An hour after signing the lease I found the home to be much, much worse off than the rental company had been forthright about. I asked to ****** the lease and get my money back (one months rent and a security deposit). They ran my in circles for weeks before agreeing to give me my money back. It took them over a month to return it and when they did they only returned one months rent and decided to keep my $2,200 security deposit. I reported it to my bank and the claim was accepted. I received my money back. They must have fought it because today the charge came back. This is horrible business practice and shady dealings at best. Id like my $2,200 deposit back given I never stepped foot in the home and changed my mind immediately upon signing the lease, which I felt pressured into doing quickly by the owner ****

Sunscape Property Services Llc is NOT a BBB Accredited Business.

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