Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

House Cleaning

V I P Janitorial Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in House Cleaning.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromwendy j

    Date: 04/08/2023

    5 stars
    VIP janitorial service came out and cleaned our house and did a wonderful job on the windows. So professional and got the job done in a timely manner. Thank you so much
  • Review fromA. K.

    Date: 12/02/2022

    1 star

    A. K.

    Date: 12/02/2022

    I hired *************************, with VIP Janitorial Services, to clean my son's apartment at **** 10/22. She requested a $300 deposit upon scheduling the job, and did not show up for the cleaning. She stated she would issue a refund but failed to do so after repeated requests. I would not trust this person again.

    V I P Janitorial Services

    Date: 12/12/2022

    Good Morning you need to stop lying, your son canceled two times little dirty house and I told him it was ***** worth of dirt not $ 300, and I am GLAD he canceled that was too mush dirt anyway. and your check in mail.Thank You

    V I P Janitorial Services

    Date: 12/12/2022

    Good Morning you need to stop lying, your son canceled two times little dirty house and I told him it was ***** worth of dirt not $ 300, and I am GLAD he canceled that was too mush dirt anyway. and your check in mail.Thank You

    A. K.

    Date: 12/23/2022

    You wrote a contract for the cleaning job, which was mutually agreed upon by you and my son. You requested/accepted a deposit for the job. The date for the job was not cancelled, you and I spoke and mutually agreed on a new date. YOU DID NOT SHOW UP ON THE NEW DATE. When you didn't show up, I called you. In our telephone conversation, YOU wanted to move the cleaning to Sunday and stated a cleaning on Sunday would cost substantially more. I didn't want to pay more money for the job, cancelled the job, and was told I would get a refund. After not receiving the refund, a demand letter from my attorney husband was sent to you requesting it. As of this date, the refund has not been received.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.