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Business Profile

Marijuana Sales and Services

TSWC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marijuana Sales and Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/05/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 3/22/2023 I made a one time purchase of a product from the company. Then they turn around and take $119.00 without my permission, legally makes it an UNAUTHORIZED charge from my credit card. At this point the company scammed me. I wasnt aware I would be charged for a subscription because that was never my intention to purchase something for that kind of money l. I informed *** the Agent 212 was what she told me I wasnt getting any money back. I also asked why I didnt receive an email about the purchase as I did originally from the first purchase. Kind of makes me wonder. They send a confirmation email the first time, but fail to send one a second time saying I started a subscription. This company scammed me

TSWC is NOT a BBB Accredited Business.

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