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Business Profile

Payments

Fishinko Payee Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payments.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/04/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They were the payee for my disabled brothers Social Security until I took it over.On November 5 2023, they were sent $510 of my brothers Social Security in error due to the fact that I was being appointed payee. I am also my brothers POA.They have not returned the money to Social Security., nor did they send it to my brothers, resident Cascade Vista, LLC for any type of payment for his rent or into his trust account.My brothers portion of rent is paid out of this money. Therefore, a portion of Novembers rent still has not been paid.

  • Initial Complaint

    Date:05/03/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've been having problems where I ask for a certain amount of money from my backpay money, which is always usually within reason. But I have been trying to get my backpay money amount to under 2,000$ and they've been acting like how a speed bump would be when driving on a road and hindering any attempt it seems for my exact amount of money requests to get it under that said amount, for if I don't I will be losing my SSI and I don't want that to happen but they don't seem to care or are intentionally skrewing me because I have asked multiple times if they remember I need to have my back pay at a certain amount and each time they said yes or are well aware of it, but still send less than the amount I asked for which again is making it difficult to get my back pay down to acceptable amounts. I don't know what to do and I fear I may lose my SSI by next month because this is the last month to get it either at or under $2,000

  • Initial Complaint

    Date:07/28/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My rent check for July apparently got lost in the mail. I have asked **** one of the owners, who has been very rude every time ive dealt with her, to send or let me pick up a replacement check and up until last week, i thought she was finally going to take care of it. I was out of town on a church mission trip and just got home yesterday. I have tried emailing, texting and calling her todayall of which have gone unanswered. My landlord is not happy. This is a payee i depend on and i am not on a lease where i live and can get kicked out over this. **** doesnt seem to care. She wont return my calls. My rent is now almost 20 days late. Its due on the 1st.

    Customer Answer

    Date: 08/03/2022

    I have received my check from Payee services that i filed a complaint about and i wanted to let you know. Wasnt sure how to contact you

Fishinko Payee Services is NOT a BBB Accredited Business.

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