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Business Profile

Baking Ovens

Qstoves

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Baking Ovens.

Complaints

This profile includes complaints for Qstoves's headquarters and its corporate-owned locations. To view all corporate locations, see

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Qstoves has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/13/2025

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The pizza oven I ordered was never delivered, but I was charged $499. The seller agreed that this would be 100% guaranteed delivered.

    • Initial Complaint

      Date:02/19/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased an indoor pizza oven that came extremely late...(ordered in December 2023 and got in June 2024). It had defects from the beginning like not starting, etc. We made do with it but then just stopped working. I contacted the company, they sent a new one and that blew out the first time we used it! These ovens are defective. I tried to resolve it with the seller numerous times. I wanted to return both and get my money back. After some back and forth, the company now ignores me. They will not respond to my emails, messages, and the phone number does not work. They are a horrible company that sells defective items and steals your money! Other people online seem to have similar problems with no communication and not receiving any oven after paying! I want a refund for the money I spent for these defective ovens.

    • Initial Complaint

      Date:01/13/2025

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I (as well as many other people) kickstarted a product on ***********. The owner made lie after lie about why he couldnt ship the product to anyone outside of the ***. He then sold the product online before fulfilling the ************. After months of lies he went silent and now he has apparently closed the company due to lack of funding. The crowd funding had surpassed their goals and they had enough money but it seems like the money was spent on things outside of the campaign as he bought a million dollar farm shortly after the campaign ended.

    Qstoves is NOT a BBB Accredited Business.

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