Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roadside Assistance

L & H Roadside Assistance LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roadside Assistance.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromLynn S

    Date: 12/14/2023

    1 star

    Lynn S

    Date: 12/14/2023

    Very rude. Lied about calling ** and did not answer the phone most of the time. Couldnt find us near an Elementary School.Took over two hours and it was dark near a bad area.

    L & H Roadside Assistance LLC

    Date: 12/18/2023

    Hello this is the owner and operator of L and H Roadside. I would like to personally address this for I am the one you spoke to. I do recall this situation and understood exactly the importance of the arrival. I in fact arrived on time as requested and called the number given several times. The location was not accurate on my dispatch per the insurance and after a few non responses I had to move on to the next customer waiting, and needing ******************** just as urgently. Once the customer had shared her location as well as a very rude text that discredited my character, I placed myself back enroute once the other job inque was completed. My apologies for the time frame on a Friday night, however I did return to assist without hesitation. I do apologize for not answering the phone while driving or assisting another customer.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.