Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/28/2023

  Type:Service or Repair Issues
  Status:

  UnpursuableMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  *** STOP *** BUYER BEWARE ***
  If you were smart you would just avoid this inadequate, no business license, Absolutely NO ETHICS, Preys on the weak, sick, old, and then takes your money and wares you down by playing phone games and saying he's sorry he will be there tomorrow or the part is on order.
  
  It's sad to see this type of behavior in our city. For this guy to be allowed to continue is a crime in itself.
  
  He (C*****) will continue to make false promises to appease you so you get off the phone. He will over-charge for parts, and never follows through what he says he will do. This guy will speaks lies, all talk with no action. This is a local case of fraud that has done severe damage not only to the local community but from a financial perspective as well. He likes to take payments upfront with no services rendered in full in the end. His actions are misleading and seems to have a history.
  
  A shop like this is hard to believe that it exists. We can not watch or be subjected to this type of behavior that repeats itself. We owe it to our fellow neighbors to protect the people from his vicious ways. We can not and will not tolerate this type of behavior in our city. Not Only did he not complete the job but he decided to keep my original parts including the new part that I paid for.
  
  I paid him upfront $1,600 for the parts and the labor but he never gave me the parts or a partial refund back for not completing the job. I always do my due diligence and read the reviews but this site must of had some fake ones. I was in a pinch and needed a mechanic to come to my location as I needed the job done before the end of the month. I was just diagnosed with Cancer and C**** knew that.
  
  That was in late December of 2022 and went into January of 2023. We still don't have a running truck but he got my 1.6K. What a nightmare this has become. He is so untrustworthy that you won't find him at the address he listed for his business. He will refuse to give me his legal address or any information regarding his business.
  
  I can't think of one good quality or reason to use this so call mechanic man or I should say it's very risky with his history. I have bent over backwards accommodating him every time he requested. He doesn't like to commit to any solid time frames and when he does he just never shows up. He literally has you in a bind and lets you know that by his actions. I hope somehow all the people who were defrauded can get together to fight back for the sake of Justice. If not justice then more people can get hurt.

• Initial Complaint

  Date:05/09/2023

  Type:Product Issues
  Status:

  UnpursuableMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I paid Cory $2,200 September 19th 2022 to perform a list of repairs on my vehicle. After numerous attempts to get a refund he has stopped answering and shut his google business page down and marked it as closed.

• Initial Complaint

  Date:03/14/2023

  Type:Service or Repair Issues
  Status:

  UnpursuableMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hired **** **** of asap mobile mechanics October 2022. Job was to restore my 1972 vw to running condition. I paid in advance from the estimate provided but all that was done to date is a new battery installed. Also Mr **** has removed the gas tank, carburetor and some of the exhaust but never completed the job. I’m left with a partly dismantled car that’s far worse than before and unable to contact Mr **** as his office address leads to an empty room and both phone numbers from his website go straight to voicemail. I paid a total of $2,365.00 and subsequently found out I’m not his only victim. I would like to warn others not to hire asap mobile mechanics **** *****

• Initial Complaint

  Date:12/17/2022

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On July 5th we hired **** as he calls himself, (his actual name is *****************) to fix the brakes on our Audi TT and to replace a gasket on our **** F250 Diesel truck. He took both vehicles apart and rendered them undrivable. Both were in good driving condition before he came along other than a small oil leak on the truck and squeaking brakes on Audi. He came back several times claiming new and other problems. We assumed he knew what he was talking about and continued to pay him cash in advance, per his demand, for the work. After 4 months both vehicles were completely torn apart and no progress had made. He kept promising he would show up and " finally had all the right parts". Over and over he promised and never showed up. He never gave us invoices which he promised repeatedly to do. We gave him cash and he had us write checks to his "business partner" ***********************. In all we gave his almost ****** dollars which has never denied we gave him. At one point he claimed to have finished the truck, we went it use it and the brakes failed. A different mechanic found that he had installed the incorrect parts and had punched a hole in a brake line. We could very easily have had a very bad accident. He destroyed our vehicles and left us without them for 5 months and lied to us more times than I can count. Once we realized he had no idea what he was doing and lost all confidence he even had the ability to do what we paid him to do, we finally told him November 29th he was not allowed back on our property. We had 3 other mechanics come out and look at our vehicles and all of them independently reported that nothing was done and what was done was completely wrong and in fact created other problems that now needed to be repaired. We have now paid another mechanic ******** to fix what originally needed done and the problems ****/**** created. We also do not yet know what other problems were created that have yet to show up not only from his gross incompetency but from the vehicles sitting for 5 months. We have since learned that he does not have an active business license among other things. We are very concerned that others are being scammed and potentially being put at risk by this man and his business.

• Initial Complaint

  Date:12/12/2022

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Fraud:This person changed the dates on the work he has done sent in a invoice He lied about when he would refund me Never gave me the service Wont return my calls Left my car in pieces Lied about hours he put in He never refunded me Lied about when he could fix my vehicle Always showed up an hour late to appointments

• Initial Complaint

  Date:11/04/2022

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This ***************** from Asap mobile is dishonest and a liar and he's a fraud STAY AWAY I called him because my vehicle was stuck in gear after my battery died.Before he even showed up there were red flags he told me on the phone that his credit card machine broke down and if I can pay on the cash app NEVER make the mistake I did...This guy knows that your credit card company will protect you against scams and s**** jobs that's why he demanded payment on the cash app .... Never agree if the guy can't process a credit card payment find someone else who can.He showed up late spent 15 minutes and told me this will take longer to diagnose he have an errand to run and he'll be back in 30 minutes but before he left he demanded to be paid in full via the Cash app $175 just to show up.3 hours later he showed up at 9:30 pm after leaving me stranded at the mall parking lot for 3 hrs and after he showed up he was on the phone for another hour before he started fidliling with my car trying to diagnose the issue and it was apparent he didn't know what he was doing after an hour he started looking on the online forums what other people online saying about what issue could be because he couldn't figure out on his own.After another 15 minutes of him digging online what the issue could be he said my vehicle needs a transmission shift sensor and he'll order the part the next day he'll come to install it and everything will be ok and of course he demanded $194 on the cash app so he can order the part before he left.I had to drive my car in it's conditioning it was in limp mode meaning the shifter was skipping and car will only go about 40 miles hrs to a near by hotel because I was out of town for work and agreed he'll be back the next day to install the part.The next day came and went with him avoiding my calls and texts and finally he calls me around 10 pm and told me that I have to go to the dealership because my car needs a system flash a software update and the dealership

• Initial Complaint

  Date:08/26/2022

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Researched a mobile mechanic on ****** for my local area of *********, **. Talked to **** whom agreed to come out and assess damage on my car, research, and consult me with a quote for my insurance company. He then claimed his card reader was down, and would email me a receipt. I refused to pay cash, so I used Cash App to send him $275 for a quote on repairs to my vehicle. Starting Monday August 15th- August 19th, every day Ive made phone calls to the recorded number, was told I was receive the email with in the evening. As of today August 19th, the last response I got was I was spaced it Ive still not received a quote or the services Ive paid for. Doing some research, the address listed is a dental office, no actual location for the business. The reviews on ****** state the owner has accepted payment and never returned for service. I have reported this business to Cash App as fraud. I would like the BBB to also be aware, considering this business is not listed, and others havent been able to file complaints. I will reach out to ****** and hope that they too can remove this listing from others being scammed by the offered services.