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Business Profile

Auto Repairs

Meineke 2282

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

This profile includes complaints for Meineke 2282's headquarters and its corporate-owned locations. To view all corporate locations, see

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Meineke 2282 has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:09/04/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I called Meineke on 08/16/2024. There was an issue with my car with no engine light on. ***** said h*** have someone look at it. ***** then sends me a quote for $2,616.01 saying that this was the issue: Level 1 Diagnostic Rough Idle and miss fire P0448 $103.27, Remove & Replace Fuel Evaporative Canister $ ********, Air Filter $52.57, Fuel Induction Service ******, Remove & Replace Engine Mount $597.19, total labor $568.75, total parts $1,797.90, total fees $ ***** and tax $199.37. Of course I dont have that kind of money, so I signed up for their EasyPay program. They had to order the parts 7-10 business days. I get a call from ***** saying they test drove my car and it was ready to be picked up on 08/27/24. I electronically signed my Easy Pay agreement before I could test drive it. I started my car and I noticed it was still doing the thing high idling. I let it warm up and drove off the lot, but then I took my car on the freeway just to see if the issue was still happening. Sure enough the issue wasnt resolved and I called ***** immediately. ***** told me to come back. A Mechanic came out with the code reader again when theres still no engine light on ( so at this point Im thinking theyre just guessing). They would of noticed that my car still had the same idling problem when they started my car and test drove it. The mechanic took my car for a drive and said the same issue is happening. They then took my car and lifted it up. ***** pointed his flash light saying, it looks like youve been in a accident? in which I have never been in one in my car. ***** then said that my tires needed to be switched around. After that didnt work ***** says oh look at your transmission fluid it dirty. Switched the oil my car got worse he said. Now I cant drive my car its still going slow. ***** said let me talk to me manager to get a deal, now theyre asking for $6,511.16 when the first issue wasnt fixed. They took advantage of me and I need help.

    • Initial Complaint

      Date:10/08/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Took my car ***** Malibu 2013 to Meineke on 09-28-22 for a oil change **** and ****** recommended new brakes front ceramic pads remove and replace break shoes both sides resurface Brake rotors remove and clean and Re lubricate Brake caliper slide pins per Axel also put on a new air filter also recommended timing solenoid intake cost $663 with out the timing solenoid intake I told ***** go head and put the timing solenoid on there mienkie charged me $******* **** said they fixed everything then I went home my car was making a ticking noise every time I accelerate at a certain rpm and my steering column started to get stuck while turning I called ******* told ****** he said bring it back I did he said he put in a new timing solenoid for free ****** at mienkie said that the new selenoid he put in should stop the steering column from sticking and the ticking noise is not that loud I then told ****** my car has never made this noise I took my car home the ticking noise getting louder steering worse I called ****** ask him where is the receipt that says $******* becouse ***** gave me a $663 receipt and mienkie gave me a loan for ******* so I asked him can I pick the receipt up that has the total I got the receipt and it has charges I did not agree with such as rear shocks replacement also rear gas shock absorber I did not ask for this I just added the timing solenoid intake that's it I need BBB to help me resolve this problem with *******#**** car care center I would like them to fix what they did to my car the ticking noise when I accelerate at a certain rpm is something that mienkie did to my car also I would like to know why they charge me for rear gas shock absorber and replace rear shocks when they did not recommend this to me and also I did not ask them to do that work BBB please help me resolve this issue with mienkie

      Business Response

      Date: 10/15/2022

      Store manager has made contact with customer. Customer is getting dealership warranty recall work completed ( not related to our repairs) Once work performed at dealership , customer returning to our location to have ** look at other concerns with vehicle.

      Thank you,

      Meineke

      store 2282

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