We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Cleaning Services

Cloud 9 Cleaning LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cleaning Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Torie P

    Date: 03/21/2023

    This company is the most unprofessional that I have ever come across personally. It's pretty simple. We had a contract, and this company did not abide by the contract. I paid to have three bathrooms cleaned, two rooms, and blinds in all rooms. This company set the rate and did a physical walk-through of the home three days PRIOR to cleaning. After 6 1/2 hours of cleaning, which was supposed to be 4 to 4 1/2 hours, I asked the cleaner to leave because I had company and plans that Friday night. After I walked through my home, I noticed that the job that was done, was lousy.I emailed to cancel my contract and I was immediately met with aggressiveness and lies. Additionally, the company wanted to charge me extra for something they themselves quoted me days before for. She was so upset that I had the audacity to question her sons work, that she defamed me online and posted pictures and videos of the inside of my home all over the Internet.If you do business with this company, just know that if you have anything negative to say about them, you will be next.I will update my review at the conclusion of our upcoming court hearing with the resolution as is determined by a Judge.

Cloud 9 Cleaning LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.