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Business Profile

Digital Marketing

Black Circle Consulting

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJesse M.

    Date: 12/31/2024

    1 star
    I contacted ******** via ******** via ************************** on or around 9/9/24 about building a professional main website and three subpages. I answered all his questions and provided the minimal branding assets I had (which he assured me was sufficient). He offered me a quote, and we agreed on a timeline. Deliverables were to be completed by 9/20/24, as outlined in the attached project scope. The first two simpler subpages went relatively smoothly, though the lack of polish was apparent. However, things fell apart when it came to the MAIN consulting site. It became crystal clear this was outside ********s skill set. To salvage the project, I hired a second, more experienced designer out of pocket to create a professional site mapsomething ******** admitted hed never done before but claimed he could use as a template for future work. At this point, I was more invested in getting the project completed than assigning blame, so I handed over the site map and hoped for the best.Thats when the excuses started rolling in. Week after week, there was a new story: he was ill, there was a storm, he needed groceries, or his friends were in town. Weeks turned into months. As of today12/30/24we are over THREE MONTHS past the original deadline, and I still have no finished site. *** paid 50% of the total cost, yet for the past month, Ive received absolutely nothing. Then, out of the blue, ******** texted me demanding Decembers ********** response? No, buddyyou havent even delivered what you promised back in October or November. His reaction was nothing short of unprofessional: he hijacked my sites and refused to restore them unless I paid the remaining balance in full. Essentially, I was being held hostage over work that was already grossly overdue and incomplete.

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