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Business Profile

Junk Removal

1 800 Got Junk

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Junk Removal.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/08/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Regarding: Very Serious Complaint!Regarding: Disturbing Text Sent Back On Tuesday, March 7th, 2023 From ************ ************************************** and/or Executive:Good Morning or Good Afternoon to You!How is your day today in sunny *********, **************** ****** and/or wherever else You are in the World?My day is going fine, thank you, except due to the Fact that back on Tuesday, March 7th, 2023, I received a Very Disturbing Text from the phone number of: ************ that I had an appointment to move forward on Wednesday, March 8th, 2023 @ 5:30 a.m. for my personal home address of: ***************************************************************************************************Well, the truth to the Reality was that I already had two (2) young gentlemen visit my home about 1-2 weeks ago and they already saw the room and gave me the Very High Price Which Was About $1,000.00 Dollars and I told them directly that I will get back to them if and when I am Interested In Moving Forward!I have NO idea who Behind My Back Purposely And Deliberately Set Up This Fake Appointment Without My Permission, Nor Consent To Come Back!I was So Scared because I Never Made This Appointment and I Certainly Would Not Make This Appointment At 5:30 A.M. In The **** Morning unless it was a Very Serious Emergency i.e. Plumber, Electrician. Thank You. This Certainly Was Not A Freakin' Emergency!Plus, I Never Made This Unwanted Appointment!You Need To Seriously Review My Very Recent Phone Conversations To Prove And Analyze Who Actually Made This Appointment Because It More Than Definitely Was Not Me!Moving Right Along: With that said, I Honestly Have NO Interest In Using Your Services, but besides that Based On Your Hefty Price, I have already found somebody Willing To Do It For $400.00 Dollars and I More Than Highly Doubt It That You Are Willing To Match This Price, Period Even If I Can Prove It!

    Business Response

    Date: 03/09/2023

    To Whom It May ************************* is not regarding my business. 1-800-GOT-JUNK is a franchise and my franchise does not operate in ***********.  I have locations in *********, Portland and Greater Seattle. 

     I think maybe you assigned this to ** because it mentions the founder of the franchise who is in ********* **************** and I have a mailing address in ********* **?

    I am requesting that you remove this from our record and reassign to 1-800-GOT-JUNK in ***********. As it was not my customer or employees I don't have the info needed to respond to the particulars but I am sure they will be happy to.

    Best Regards,
    Ben

     

1 800 Got Junk is NOT a BBB Accredited Business.

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