Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Lawyers

McKean Smith LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lawyers.

Complaints

This profile includes complaints for McKean Smith LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

McKean Smith LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • McKean Smith LLC

      655 W Columbia Way Ste 504 Vancouver, WA 98660

    • McKean Smith LLC

      1140 SW 11th Ave Ste 500 Portland, OR 97205

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/06/2022

      Type:Product Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      McKean smith llc was hired by me to help with the process of child custody back in march 2021. When told I needed to give a ***** dollar retainer so they could take over issues with the other party and write emails to the court stating they are representing me in court. With months of calls and emails; supposedly sending emails to the court and other party my money was spent with no real action taken. ************************************* did not write to the court about representing me or handle any of my questions about the next step. I was told the day before court hearing in July ********************************************************************************************** with nothing to show for. Luckily the court date was postponed until February 2022. And in between that time before the court date for February, I made multiple calls to the law firm asking if they could refund my money or try and fix what wasnt done in the past. They told me they would go over the emails and fix the issues for the next time. They didnt repspond back to voicemails I left for 3-4 weeks. The only thing I got from them after putting a large retainer down was record issues on a note book. And document everything. I dont think that was ever worth my time and ***** dollars of my savings to be told good luck on your own.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.