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Business Profile

Process Server

Simply Served

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Process Server.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted this business to serve paperwork in a court case. A woman name ******* Hebert agreed to meet me and receive the paperwork to be served to the people involved in the case. She said she would charge $140 to do the serving of the papers we met and I gave her the papers. She texted me and told me that the papers had been served and I paid the $140 Through a link that she had sent me through text. She said that the following day she would file the papers at the courthouse and send me copies of the proofs. I never received the proofs and the courthouse never received the documentation that she said she would file stating that the papers had been served to the defendants. She would not answer my calls or respond to my texts after this incident I met her on May 17 and gave her the papers the following day. She texted me saying that they had been served and that is when I made the payment. I have the receipt from the payment and I have snapshots of the texts that she sent me I will include everything I have with this complaint.

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