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Business Profile

Wholesalers and Distributors

Innovate IT LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesalers and Distributors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/28/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***************** name is ******************* , we agreed to Buy from Innovate IT LLC Mobile Phones : 185 pcs ******* Note 8 at $53 92 ******* S20 Plus at $100 22 IPhone 13 Pro Max *** at $305 We send them the wire as we do with others . Suddenly we dont receive the order and we feel like they are scammer and playing because they give us Fake trucking number and we agreed to receive the goods 2-3 days after we sent payment but they dont and they keep lying and saying tomorrow tomorrow will ship but nothing after that ***** said will refund part money and then he said will refund it in full but nothing happened he just played and try to waste time for something that we dont know what is he planning for to do , i guess he tried to play after he close the bank account that we wire to or run a way . Also our guess he used his name is fake too . We have attached the invoice and the wire receipt .We have also chat record for all conversations between me and him , it cant be attached here .We sent that wire From our friend company ( ***************************************************** Innovate IT LLC asked from us to send the wire to Account Name: (Ppp Amazing deals ) as they put their wire info inside the invoice and they send TW Letter , and its attached too . Im in Contact with ******************* who is owner the company. His Contact Number ***************** - email : ******************************** and **** from same company with Number **************** Email ******************************* *** ?***************? from the shipment company as they said .Our guess is ***** and **** and *** same guy he just playing and try to make it professional scamming . We are Active contact with ***** by WhatsApp only.Here is also thier website and profile in LinkedIn ************************************************************************* *************************************************************************************** please help to get us our money back .

Innovate IT LLC is NOT a BBB Accredited Business.

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