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Business Profile

Title Companies

Pioneer Title Company LLC

This business is NOT BBB Accredited.

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Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Theresa S.

    Date: 12/27/2024

    I have bought 4 homes in my life, and have NEVER been treated so unkind by a title company. I found out from my loan officer that the sale had been recorded and my real estate agent met me at the property to give me my ******* one from your office made me feel appreciated for my business. Both times I came to your office, I've been treated rudely and shown no gratitude for spending thousands with your company. Yulin was the 1st ****** to utter the words 'Congratulations'. No one else said 'thank you for your business' or thank you for being a client' or anything of the such. I left in tears on my closing day. A huge moment in a ******'s life was treated as a cold money transaction. ******, who took my final check just took my money and didn't say thank you. She just handed me a reciept and said, 'all right, here is you're reciept, you're good to go'. I brought it to ********** attention and her response was cold as well! It was...."Received, thank you. We will confirm receipt of your final wire once it comes in." No apology, no remorse, nothing. What kind of cold hearted business are you running?She only cared about my wire transfer? Not at all concerned about how i was being treated? Wouldn't anyone be excited for me? Greatful that your company just made a ton of money from me? At the beginning of this transaction, I told the team that I was fleeing a DV situation, and no one took it seriously. Nor did they show any sympathy about the situation. My address was still shared with him, and they didn't bother to inform me that the system was automated and would send him an automated email. They were unconcerned for my safety. Cold hearted and completely removed of all human emotion. I am disgusted that you would treat a neighbor, a friend of your own community like this. 2 weeks later i finally got ahold of the owner, He refused to apologize, said they did nothing wrong, then hung up on me. While I was in tears about how horribly I was treated.

Pioneer Title Company LLC is NOT a BBB Accredited Business.

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