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Business Profile

Appliance Repair

Appliance Repair Experts of Yakima
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/21/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My ** refrigerator's compressor and control panel went out so ** sent **** Liebert with "appliance repair experts of yakima" at ************ to come out and fix my refrigerator since it was covered under warranty. **** came out and diagnosed it as a bad compressor and a control panel. ** sent him a new compressor and control panel on June 15th which I have tracking numbers from *** that states they were delivered to his home. **** scheduled an appt for June 21st. **** failed to show up for are appt even though I told him I was taking the day off work to get this done since we were without a fridge for 1 month. I have emailed, called, texted **** numerous times over the last 3 months with no response. He doesn't return calls or text messages ever. I would not recommend **** Liebert with Appliance Repair Experts to my "worst enemy". I believe this is theft since he has my parts from ** for my fridge. My next step is to file a summons and complaint form to his bond company which is ***************************** Acct# ********* if he does not respond to my messages or now reviews.

Appliance Repair Experts of Yakima is BBB Accredited.

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