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Business Profile

Construction

RC Builders Construction LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/13/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In April of 2023 ***************************** asked for **** payment to start construction on my ******************* ******* kept telling me he would start the project in may. After may, he said he would start in June. **** came and he didnt start anything. Come July, be started taking siding off and dug a hole to start the addition of the house. During the dining process, he burst a pipe and never fixed it. He also broke my fence as well as the neighbors fence. He also broke my window that he didnt fix either. Its mid September and theres hasnt been any work done other then the digging and siding being taken off. ******* agreed to pay me my money in full for all the damages that werent fixed as well and ruining the yard because he tuned the irrigation water off and never turned it back on. Its been weekend of calls and messages asking for my money and he has been ignoring me.

    Business Response

    Date: 10/12/2023

    A full refund in the amount of $9,300.00
    was returned to customer ********
    ******* on 9/15/2023. ****************** hired a new contractor for the property damages and was quoted the amount of $6,266.00. An amount of $6,270.00 for property damages was given to customer ******************************* on 9/27/2023.

    Customer Answer

    Date: 10/30/2023

    This situation has not yet been resolved. ******* promised to fix my siding and my fence that he cut. He has continued to give me the run around. He dug a huge while without a permit. Had minors working and left me without irrigation water for 4 months. 

    Business Response

    Date: 12/05/2023

    Refund of $9,300.00 was given to ****************** on 9/15/2023. $6,270.00 was given to ****************** on 9/27/2023 for property damages. Monday, 10/9/2023 irrigation and fencing items were delivered to ******************** house. Hole was filled with dirt 10/17/2023-10/18/2023. Tuesday, 11/7/2023 siding was delivered by Builders First Source. 

RC Builders Construction LLC is NOT a BBB Accredited Business.

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