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Business Profile

Tire Dealers

Frank's Enterprises Inc

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Frank's Enterprises Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Frank's Enterprises Inc has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:07/20/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My and my wife were drive to have breakfast in *********. On are way my brake fluid light came on. So we drove a little ways further and we pulled in to *****'s tire shop. We talked to them to see if they could find out what was wrong. We went to eat and came back. My truck was in a different bay. So we walked down to find out about the if he figured it out. He said he had to fill up the reservoir. Twice so far and took it out for a test drive. When he came back it was empty. So he filled it back up and joked the that the that mist of the bill would be all the brake fluid he poured in my truck. He also told me he had to go order more. I have a lot more details but the this paragraph is to short. Skipping forward about an hour we figured out that the brake fluid was going in the brake booster. He said he wasn't the guy that worked on brakes and the guy will be back tomorrow. So we decided that it was better to not move forward til he was there. And we could leave the truck there till tomorrow. He said he would order the parts that needed to be replaced. So me and my wife got a ride home. About 2 hours later I got a call from him. He said my truck through a rod out of the oil pan an was undeliverable. I talked to my brother in-law who is a certified mechanic. He said they hydro lock motor that was why it through the rod. My truck only has ***** miles and some change on it. There was no way the motor was broke. I was driving it all across town and never had a problem till the brakes went out. We headed down there. And waited to know what happened. The told me it was I brought in a truck with a bad motor. That it wasn't because of what they did. So they weren't gonto do nothing about it. I was upset. They said it was not the problem and the would not fix it. So I waited around for the tow truck to show up and tow it home. My truck was driving fine before the brakes went out. So I need help getting this resolved. A new motor and installation is around $10000 dollars

      Business Response

      Date: 07/21/2022

      I am very sorry to hear about all the troubles that you had with your truck, but I think you have the wrong company.  We make roof racks, ski/snowboard racks, cargo boxes, bike racks. etc.  We are not an auto manufacturer, nor are we a garage that does auto repairs/maintenance. 

      Customer Answer

      Date: 07/30/2022

      The business is Frank's point S. The address is ************************************************

      Business Response

      Date: 08/31/2022

      The matter with this individual was settled.

    Frank's Enterprises Inc is NOT a BBB Accredited Business.

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