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Business Profile

Sewing Machine Supplies

Ana's Sewing Studio
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Ana's Sewing Studio's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ana's Sewing Studio has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Mi K

      Date: 07/08/2025

      Took my machine to be fixed and was told 4 week turnaround. Paid $45 and was told that covered cleaning and theyd contact me with any repair info. Called at 5 weeks for an update and staff at all locations had no idea about anything I was talking about and was told to call a different store. They didnt offer to call. Finally got ahold of owner and she updated me I was next. A week went by and no update. I called again and they finally worked on it the next day. I was told only cleaning charge and that I could pick up a week later, and this was by the owner. Went to pick up and was charged an extra $95. For cleaning. Was NOT told anywhere in the process the total fee cleaning would be. Was not updated/communicated whatsoever unless I reached out. Will not come to this place again. Staff who staff the locations dont show any interest in finding information out for PAYING customers. Always sitting on their computers/phones when going into store. No information regarding any prices or any details on repairs/cleanings on website. Owner was very snippy as well to a paying customer. Website also says multiple technicians who repair and all knowledge is passed on from owner to employees. Told multiple times on the phone there is only ONE technician between all locations, so website is not true. And knowledge passed down to employees? Telling them to call a different store/location because they dont know instead of helping a paying customer. Not impressed and will not be returning.

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