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Business Profile

Heating Equipment

Younits HVAC, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating Equipment.

Complaints

This profile includes complaints for Younits HVAC, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Younits HVAC, LLC has 2 locations, listed below.

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    • Younits HVAC, LLC

      17345 Civic Dr # 21 Brookfield, WI 53008-4500

    • Younits HVAC, LLC

      17835 COLLINE VUE CT Brookfield, WI 53045

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:02/05/2025

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed order ********* 2 months ago. It remains unfulfilled and unresolved. I provided them with the order of my HVAC showing my unit model. They told me which part I needed and I ordered it. The part received was miniature compared to what I needed and likely of much lesser value. You Nits kept asking me to provide this and that and was overly burdensome. After all of my efforts, I finally got them to enter into an agreement to use their *** account to send the wrong part back to them; they breached that agreement. They blamed it on *** but they took no action to resolve the issue with ***. They seemed to be completely happy keeping my money and doing nothing to resolve the issue of sending me a part that doesn't work with my unit. True to character, they will try and blame this on me even though I showed them the paperwork. I do not find them to be trustworthy and I have to wonder if I was scammed by purchasing a high dollar item part, being sent a low dollar item and they justify keeping my money. I am asking for full refund, interest and $50 service fee for all of my efforts to resolve this. I could not be more dissatisfied.

      Customer Answer

      Date: 02/07/2025

      If you can't allow a processing fee then please discard it.  Thanks. 

    Younits HVAC, LLC is NOT a BBB Accredited Business.

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