We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Health and Wellness

Journey to Wellness

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health and Wellness.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/11/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My stepfather (***********************) was diagnosed with terminal rectal/colon cancer in June 2022 and began doing wellness "treatments" shortly after with ********************* at Journey to Wellness in *******, **. She does various energy/light "treatments" and given my stepfather all sorts of "drugs" which she continues to claim will cure him of cancer, even though oncologist scans have continued to show the cancer spreading throughout his body. Her claim is that "she's never had a patient die from cancer, they only die when they quit doing treatments with me." She "prescribing" dog and horse de-wormers and CBD oils which she's getting from MI since she says they're illegal to purchase in **. One of the light treatments machines (a "****" machine) she uses in treatments she constantly says she's not even licensed to use. My stepfather has less than a month to live according to the hospice care he's under and can't hold a constant thought or make any decisions at this point. My mother (***********************) has taken over all communication with ****** since March 2023. ****** has been refusing since early March to release any information regarding which account she's drawing payments from (**** can't coherently give ** that information so we don't know if it's a bank account or a credit card), receipts for treatments and "drugs" she's given ****, and not taking back horse ********* and other "drugs" that she forced on **** and aren't being used. She's basically using **** as a cash cow and he's buying into it because she's claiming it will cure his cancer and he's not in his right mind to be making any of these decisions. My mother repeatedly has asked for his billing information and as of 4/10/23 ****** now is saying she'll only give that when **** has passed. She has documented all that she can in this process and would be able to share this information with you, I'm filing the complain on her behalf since she's more that busy with ****** hospice care.

    Customer Answer

    Date: 04/11/2023

    My stepfather is elderly and also is currently incapacitated. Hes known hes had cancer for over a year now and in the state hes in now sadly he has to be reminded multiple times daily that he has cancer and thats why hes in so much pain and has to take the painkillers prescribed by his hospice. 

Journey to Wellness is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.