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Business Profile

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Lands' End, Inc.

This business is NOT BBB Accredited.

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About

About This Business

Lands' End, Inc., headquartered in Dodgeville, WI, is a  multi-channel retailer of clothing, accessories, footwear and home products.

Years in Business: 62

Business Details

BBB File Opened:
2/1/1979
Business Started:
5/1/1963
Business Started Locally:
5/1/1963
Business Incorporated:
8/21/1986
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Land's End Direct Merchants
Lands' End
Business Management:
Ms. Kelly Ritchie, VP Customer Service
Ms. Catherine Sims, Legal Assistant
Miss Federica Marchionni, CEO
Ms. Barbara Daugherty, Manager of Customer Care Services

Additional Contact Information

Principal Contacts
Miss Federica Marchionni, CEO
Fax numbers
Primary Fax: (608) 935-4135
Other Fax: (608) 833-3491
Other Fax: (414) 247-8884
Other Fax: (608) 935-5814
Other Fax: (608) 798-5300
Other Fax: (920) 424-7803
Other Fax: (608) 257-2849
Other Fax: (608) 935-6550
Other Fax: (608) 524-7093
Other Fax: (262) 879-2006
Additional Phone Numbers
Other Phone: (608) 524-8100
Other Phone: (608) 935-6995
Other Phone: (608) 798-4546
Other Phone: (262) 879-2000
Other Phone: (800) 356-4444
Other Phone: (920) 424-7800
Other Phone: (608) 257-4900
Other Phone: (608) 833-3343
Other Phone: (414) 247-8880
Other Phone: (608) 935-9053
Additional Email Addresses
Primary: Email this Business
Additional Websites
landsend.com
landsend.com/

Additional Information

Refund and Exchange Policy
The Lands' End guarantee reads: "If you're not satisfied with any item, simply return it to us at any time for an exchange or refund of its purchase price."
Business Categories
Catalog Shopping

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