Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Services

Trubilt Collision Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromGreg W

    Date: 01/14/2025

    1 star

    Greg W

    Date: 01/14/2025

    Gave an estimate that was acceptable for repair. When I scheduled the repair the price Jumped a full third or doubled depending on what they found.The estimate was made with out looking fully at my vehicle. When the correct person looked at the vehicle after I scheduled the repair is when the price jumped. I had accepted the insurance payment, expecting I had enough money to fix my vehicle. With what I was told I had no other option but to total my vehicle and accept the price the insurance company offered. I was not able to discuss the comparable vehicles the were using. Speaking to management produced only words. I understand that in giving an estimate there are other things that come up unseen parts that break and or are broken that can't be seen. However in my case my vehicle wasn't moved, just looked at by another employee. If the person making the estimate can't do it properly, then why let them put the estimate to paper. The response from the business simply words and no action.

    Trubilt Collision Center

    Date: 01/15/2025

    Good Evening ****. Im sorry your experience. Reviewing the initial estimate compared to the final bill it appears that we had to replace 4 sensors that was a total of ****** and when those sensors were replaced they had to be calibrated.. The sensors were determined that there was an issue when we preformed a prescan on the vehicle which helps identify anything that we visually cant see. If you have any questions please give me a call.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.