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Business Profile

Bed and Breakfast

Egg Harbor Lodge

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bed and Breakfast.

Complaints

This profile includes complaints for Egg Harbor Lodge's headquarters and its corporate-owned locations. To view all corporate locations, see

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Egg Harbor Lodge has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:08/28/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am writing to express my disappointnent and frustration with my recent stay at Egg Harbor Lodge , Egg Harbor *********. On 6 Aug., between 100pm and 200pm, we were packing when my girl friend noticed her ring and watch were missing from the table.. We searched the entire room with negative results. Wexwent to the office and reported the incident to I believe qas the manager. She told us her computer wasnt working to notify the police. Shocked I stepped outside and dial 911. Door Deputy came out and interviewd ***** and ****** related to him, her 18 karat rdiamond ring was missing, valued at ***** dollars. She further related her ***** watch value at 800 dollars was missing. After interview, deputy went to interview the manager. He came back to us and related he will try to get some suspects and would be in touch with us ib few hours. Few hours later we were met by Deputy and owner, we went to room. Owner asked us did we empty any gar:bage. We said no. He related if.girls were in room they would have emptied garbage. We both asked about cameras and he said there were none.The Deputy said he did a background check on one of the maids and she had no previous arrests. He related he would forward his report to investigations. He gave us victims crime report 23 **** 190. ***** dosent have any receipts for items. The ring was purchased over twenty years ago The watch, purchased about 7 years ago. She still has the xase warranty number and serial for the watch. We took pictures at resturants. Zoom in shows ring and watch which proves we were here. We were in fish Creek. ***** believes she should compensated **** for the ring, and 800 for the watch **** dollars. The ring is old and sentamental to her. There are several red flags. The computer not working to notify the police . No cameras in the lodge. Were the maids working. I told maid we do not need housekeeping this weekend. ***** has been very sick since this incident. *************************** ************

      Business Response

      Date: 10/02/2023

      See attached document. 

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