We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Office Furniture

Gordon Flesch Company, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Office Furniture.

Complaints

This profile includes complaints for Gordon Flesch Company, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Gordon Flesch Company, Inc. has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/08/2025

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Over a year ago we attempted to cancel our services for our copy machines with this company. Each time I called I spoke to a different person, each one assuring me cancelation was complete and we would no longer receive a bill however we still did for several more months. I continued to go back and forth with them trying to ensure cancelation was received as we did not ever receive services we needed or the tonner that was supposed to be included. Finally in June of 2024 I received confirmation of the cancelation through email and the employee told me over the phone we no longer had any open statements. This week (3/3/25) I got an email statement from them, 9 months later after hearing nothing, that we still had an unpaid balance. I continue to go rounds with this company to ensure we are closed out and enough is enough. I do not have the time to waste on this and would like this company to get their records and employees organized and on the same page. As a business owner myself I would be embarrassed to operate this way. The point of the matter is we tried several times to cancel, it is not our fault they could not get it right on their end. If they feel we owe, this could easily be written off as a loss to their business and they can let us be and quit harassing us.

    Gordon Flesch Company, Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.