We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Fairgrounds

Fond Du Lac County Fair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fairgrounds.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/10/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 28, 2022 I purchased two tickets for the collective soul/Switchfoot concert at the *********** County ********* fair that was to take place on July 23, 2022. On July 23 when the concert was supposed to happen, the weather was horrible and had been predicted to be horrible for 24 hours prior to the concert. I reached out to the fair board before traveling two hours and they insisted the concert was still happening so I drove all the way. Upon my arrival to the fairgrounds an announcement was made that the fair was closing from 5:30 PM to 7 PM while the storm went through. That got delayed until 7:30 PM and they assured us the concert would go on at 8:30 PM or a little later if lightning was still in the area. They finally let us in to the grandstand seating and the opening band which was Switchfoot started playing at 8:40 PM. They played six songs and made an announcement that we all had to leave again. We waited in a tent until 9:30 PM and then they closed the entire fair and told us there would be no concert. I paid $92 for two bands and I got six songs from the first band Switchfoot and nothing from the headlining band Collective Soul. I emailed the county fair on July 25, 2022 and I got a response from someone named *********************** that said they were working on a resolution. I have heard nothing since July 25 and I have sent two more unanswered emails. I am asking for a full refund of my $92 or at bare minimum the majority of my money back because the opening band Switchfoot did sing six songs. This was very poorly handled and the county fair board or whoever was making the decisions put a lot of peoples lives at risk because they kept telling us the concert would happen amongst all of the tornado warnings. And then the fairgrounds was finally closed and they have not accommodated anyone that purchased tickets.

Fond Du Lac County Fair is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.