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Business Profile

Conference Center

The Meadows Conference Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Conference Center.

Complaints

This profile includes complaints for The Meadows Conference Center's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

The Meadows Conference Center has 2 locations, listed below.

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    • The Meadows Conference Center

      850 Kepler Dr Suite B Green Bay, WI 54311-8047

    • The Meadows Conference Center

      1525 S Forest Rd Suite 200 Freeport, IL 61032-9419

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:08/08/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Booked a room at Country ************ (Green Bay East) for 8/3 and 8/4 2023. Arrived at 5:30 p.m. to check in and the room wasn't ready. No explanation and no apology for the inconvenience. When we did get in the room, the noise in the hotel was horrible the first night and continued well past midnight. Called front desk and no one would answer. We hoped it was an isolated incident and returned to the hotel on the second night, 8/4, and experienced louder/more noise. Called front desk again with no answer. Went to the front desk and no clerk. Finally found the clerk and they were unwilling to address the noise. There was another customer waiting at the front desk to complain about noise as well. We finally asked to check-out and requested a refund for the second night. The clerk finally agreed to charge us for only one night and gave us a receipt for one night's stay. Credit card is then charged for both nights. Requesting a refund for one night stay of $159.53.

    The Meadows Conference Center is NOT a BBB Accredited Business.

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